SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you buy something from our store, during the buying and selling process, we collect  personal information you give us such as your name, address, email address and credit card information.

When you browse our website, we also automatically receive an “Internet Protocol” (IP), meaning your computers address, which provides us with information that helps us learn more about your browser exploitation system.

SECTION 2 – SECURITY AND PROTECTION OF OUR INFORMATION

All your personal information, including your payment information, is transmitted to us via a secure connection using the “secure socket layer” (SSL) technology with a 256-bit encryption, provided by Geotrust.

Online orders

When you place an online order on our website, your personal information (name, address, email address) is stored in our database located on a secure server in Canada and used for the sole purpose of processing your order.

Online payment

At the payment stage, your credit card information is sent to us so that we can make the payment manually, but it is not stored in any database and is safely destroyed once the payment is approved.

Newsletter

We use the MailChimp platform to process email addresses who receive our newsletter. When you submit your email address from our newsletter subscription form, it is sent directly to the MailChimp service, which backs up your address in its own database. Check out MailChimp’s privacy policy for more details.

Other online forms

Any personal information that you provide us with through other forms on our website (contact form, request form for promotional items) can be stored in our database located on a secure server in Canada for the sole purpose of contacting you or processing a request.

Manufacture Thomas Gosselin (Polaire Plus) does not rent or sell your information and guarantees that no data is passed on to third parties for solicitation or other activities of this nature.

SECTION 3 – CONSENT

How do you get my consent?

When you provide us with personal information to make a transaction, place an order, request a quote or simply to contact us, we imply that you authorize us to collect and use your information for these specific reasons only. If we ask for your personal information for other reasons, we will either ask for your consent or we will offer you the opportunity to refuse.

How can I withdraw my consent?

After you have consented, if you change your mind, you can notify us of the withdrawal of your consent at any time, by contacting us by email at the service@polaireplus.ca or by mail at: Polaire Plus, 1742  Boulevard du Jardin, Saint-Félicien, QC, G8K 2S8, Canada

SECTION 4 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our terms of use.

Section 5 – HYPERLINKS TO A THIRD-PARTY WEBSITE

When you click on links on our website, you may be redirected to a site other than ours. We are not responsible for the practices of other sites and encourage you to read their privacy statements.

Section 6 – CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this privacy policy at any time and therefore ask you to consult it regularly. Changes and clarifications to the content of our privacy policy and terms and conditions will take effect as soon as they are posted on the site. If we make significant changes, we will inform you here of the update, so that you are aware of the information we collect, how we use it, and under what circumstances, if any, we will use and/or or disclose them.

QUESTIONS AND CONTACT

If you wish to: access, correct, edit or delete personal information we have about you, file a complaint, or simply get more information, contact our compliance and privacy manager at service@polaireplus.ca or by mail:

 

Polaire Plus
Politique de confidentialité
1742 Boulevard du Jardin,
Saint-Félicien, QC
G8K 2S8, Canada